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Business Intelligence

How to improve performance? Improve productivity? How to reduce your costs?

As the pace of business gets faster and regulations increase, there is increased pressure on businesses to be able to make the right decisions in less time.

This implies that you should be able to get the right information at the right time in the right format... and this is the basis of Business Intelligence.

If you lack control and management over your company's information, the retrieval of data will take time and require effort, delaying decision time and putting increased pressure on resources. This covers all areas of businesses: operations, production, finance, human resources, customer care, sales, marketing, regulatory compliance…

Even if your organisation is computerised, it does not necessarily mean you have the required information at hand. You can have a sales management software, without being able to access the information you need for current sales performance. You need to go one step further to be able to gather information from all your different systems to project a report that can be used for analysis and decision making.

Business Intelligence applications can provide live reports displayed on scorecards and dashboards.

Business Intelligence is about better execution on strategy:

Monitoring: What happened (via reporting) and what is happening (via scorecards and dashboards with live information).
Analysis: Why this happened - here the person interprets reports and data to form an analysis.
Planning: What do I want to happen (via planning, budgeting, consolidation) and what will happen (forecasting). This brings you back to monitoring whether budgets, plans and forecasts are realised.

By having immediate access to information, you allow yourself to foresee and influence what is going to happen. There is a shift from reactivity to proactivity when you master the understanding of your business.

Reports and dashboards can be available on your desktop or even on your mobile phone, and come in a variety of formats. The important thing is that it is available in the format you need.

The dashboards could be displayed as a bar chart indicating sales or it could be a geographical map, it could be an overview by region, by attribute, by date... This is entirely customisable for your business and your information needs. We can also embed reports directly in the applications we create.

To drive the company forward, the IT team's main concern becomes business intelligence applications: these will enable to manage all the company's information and make information readily available, at any given time, in the desired format, so that decision makers can immediately take proper decisions and actions.

It is clear that in the business environment we're evolving in and the trends for a faster business pace and increased regulations, companies that are able to master their business intelligence will have a definite competitive advantage.

Contact us for a presentation or for more information »

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Microsoft Silver Business Intelligence Competency